Badge Holder Information

We are excited to announce that our longtime Badge Holders will now be able to redeem their token rewards! Redemption begins from June 13th, TGE starts June 14th.

First, we can not thank you all enough for believing in the vision and mission of Ember Sword from the beginning. Being a badge holder is not only a badge of honor, but also a true testament to your commitment to bringing brand new experiences to MMORPG fans globally. Without your support early on, we would not have made it this far. So a HUGE thank you to you all.

Redemption Instructions

YOU CAN START REDEEMING YOUR REWARDS FROM JUNE 13TH, 2024

Step 1: Login at embersword.com

Step 2: Select assets from profile

Step 3: Select your badge(s) and click "Redeem for tokens" from the dropdown menu

Step 4: Accept the terms by ticking the boxes presented, then clicking REDEEM to proceed

Step 5: Follow the steps in the Immutable X pop-up and click CONFIRM when completed

Step 6: Congratulations - the redemption process has been initiated. We'll contact you via e-mail with next steps

Reminders

As stated in the terms and conditions, we were not able to sell or redeem badges to users from restricted geographical areas. Please see terms and conditions for more info.
Badge Holders may need to KYC
You can only redeem your badges using one Ember Sword account and wallet address
Once your wallet has been verified and connected to your account, it cannot be unlinked. If your badge is in a wallet other than the one linked, you will need to transfer it to the linked wallet.
When you redeem a badge, the badge is Burned, and this starts the process of releasing your tokens. The tokens are gradually released weekly over a period of 10 months. This release schedule starts one month after the Token Generation Event (TGE). If you need to complete a KYC check, this may delay your token schedule.
To receive your $EMBER tokens starting from one month after the TGE, you need to complete the badge redemption by June 30th. If you redeem your badge later, your tokens will start to be released the month following your redemption. For example, if you redeem your badge in September, your tokens will start to be released in October.
Moving forward, Ember Sword will create monthly batches of players who have burned their badge up until the last day of each calendar month. These players will then be placed into token distribution schedule beginning 14th of the following month. If any player within this batch needs to complete a KYC process, they must do so by 10th of the month (following the month of their badge burning process) in order to be added to the token distribution that begins 14th. Players who have completed the KYC process will receive a confirmation email from Ember Sword 2-3 business days before allocation begins, following which you will see your deal details on Presail.
Recommended Browser: Up to date Chrome / Firefox / Brave
Security Risk: It is not recommended to share login information

We appreciate your support and look forward to seeing you in Ember Sword later this year!

Your $EMBER Distribution

We have partnered with Presail so you can easily access information for your token allocation. Here, you will be able to view your balance, see the status of the next token cycles, and how long you have left in your token vesting schedule.

Once you are able to view your token distribution in the Presail portal, we will contact you via the email address connected to your Ember Sword account. In order to access your account space/portal, please ensure you use the same wallet that was used to burn your badge.

Each time your tokens are transferred to your wallet, you will be notified by Presail ([email protected])

BADGEHOLDER FAQ

How do I get my tokens?

When the badge redemption process is open: YOU CAN START REDEEMING YOUR REWARDS FROM JUNE 13TH, 2024

Login at embersword.com.
Select assets from profile.
Select your badge(s) and click "Redeem for tokens" from the dropdown menu (Connect the wallet that contains your badges, if you haven’t already done so).
Accept the terms by ticking the boxes presented, then clicking REDEEM to proceed.
Follow the steps in the Immutable X pop-up and click CONFIRM when completed.
Congratulations - the redemption process has been initiated. We'll contact you via e-mail with next steps
We’ll send you another email to let you know when you can view your token allocation.
Click ACCESS MY PORTAL and follow the instructions in the email to access your account on Presail and view your allocation schedule.

How long will it take to get my tokens?

When you redeem a badge, the badge is Burned, and this starts the badge redemption process. The tokens are gradually released weekly over a period of 10 months. This release schedule starts one month after the Token Generation Event (TGE). If you need to complete a KYC check, this may delay your token schedule.

Moving forward, Ember Sword will create monthly batches of players who have burned their badge up until the last day of each calendar month. These players will then be placed into token distribution schedule beginning 14th of the following month. If any player within this batch needs to complete a KYC process, they must do so by 10th of the month (following the month of their badge burning process) in order to be added to the token distribution that begins 14th. Players who have completed the KYC process will receive a confirmation email from Ember Sword 2-3 business days before allocation begins, following which you will see your deal details on Presail.

Where will I be able to see my token status?

Do I need to redeem my tokens manually on a weekly/monthly basis?

No, it is automatically done through Presail once you have initiated the process.

Can I use any wallet I want?

You will need to use the same Ember Sword email account and wallet address for the badge redemption/burning process to identify yourself on the Presail portal.

There is a problem with my account or I cannot see my badge.

If you have read through the instructions and have migrated your badge from Polygon to IMX and are still having issues, please contact our support team who can help.

What browser should I use to redeem?

It is recommended that you use any modern browser which is fully up-to-date. We’ve tested with Chrome so if you have any issues, we recommend switching to that.

What happens after I burn my badges?

We’ll contact you via email when you’ve kicked off the badge redemption process explaining next steps.

Do I need to complete a KYC check when I redeem my badge?

Some Badge Holders will need to complete a KYC process when redeeming as part of compliance procedures.

Which geographical locations are restricted from the badge redemption process?

As stated in the Terms & Conditions, if you reside in any of the locations below you will be unable to redeem your badge for $EMBER tokens.

Afghanistan, American Samoa, Angola, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Botswana, Burundi, Cambodia, Canada, Central African Republic, Chad, Crimea of Ukraine, Cuba, Democratic People's Republic of Korea, Democratic Republic of the Congo, England and Wales, Eritrea, Ethiopia, Ghana, Guam, Guinea, Guinea-Bissau, Haiti, Iran, Iraq, Laos, Lebanon, Liberia, Libya, Madagascar, Mali, Myanmar (Burma), Nicaragua, Northern Mariana Islands, Pakistan, People’s Republic of China, Puerto Rico, Republic of the Congo, Russia, Somalia, South Sudan, Sudan, Syrian Arab Republic (Syria), Tajikistan, Trinidad and Tobago, Turkmenistan, Uganda, United Kingdom, United States, Uzbekistan, Vanuatu, Venezuela, Virgin Islands (U.S.), Yemen, and Zimbabwe - and other areas where local restriction do not allow tokens.

Please remember, you can start redeeming your rewards from June 13th, 2024 That about wraps it up! See you soon.